Plain-English rules for using Nexus. Please read them before you get started.
These Terms of Service ("Terms") form a legal agreement between you and Nexus AI Ltd, a company registered in England and Wales ("Nexus", "we", "us", "our"). By creating an account, accessing, or using the Nexus platform in any way, you confirm that you have read, understood, and agreed to be bound by these Terms.
If you are using Nexus on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. In that case, "you" refers to that entity.
If you do not agree to these Terms, please do not use the Service.
Nexus is an AI workforce automation platform that lets you deploy and manage autonomous AI agents to perform software development and operational tasks on your behalf. The Service includes:
The Service is provided "as is" and continues to evolve. We may add, modify, or remove features at any time, and will make reasonable efforts to notify you of significant changes.
To use Nexus you must create an account using a valid email address. You agree to provide accurate, current, and complete information when registering and to keep that information up to date.
You are solely responsible for:
You must be at least 18 years old to create an account. You may not share account credentials with other people. Team and Enterprise plans support multiple named users under a single organisation account — please use that feature instead of sharing login details.
We reserve the right to disable any account that we reasonably believe has been compromised or is being misused.
Nexus is built to help you do great work. To keep the platform safe and trustworthy for everyone, the following uses are strictly prohibited:
We may suspend or permanently terminate accounts that violate these rules. For serious violations we may act immediately and without prior notice. We will tell you why where we are legally able to do so.
Nexus offers free and paid subscription plans. Paid plans are billed in British Pounds (GBP) on a monthly basis unless an annual option is selected at checkout. Current prices are always listed on our pricing page.
Subscriptions renew automatically at the end of each billing period. You authorise us to charge your payment method on file for the renewal amount. You will receive an email reminder before each renewal. To cancel, visit Settings > Subscription in the dashboard — cancellation takes effect at the end of the current paid period, so you keep full access until then.
If you are not satisfied, you may request a refund within 7 days of your first paid charge (new subscriptions only). Refunds are calculated on a pro-rated basis for the unused portion of the billing period and processed to your original payment method within 5–10 business days.
After the 7-day window, we do not offer refunds for partial billing periods except where required by law. If you believe a billing error has occurred, contact us at legal@nexus.ai and we will investigate promptly.
All payments are processed by Stripe. We do not store your card number, CVV, or full payment details on our servers. By providing payment information you agree to Stripe's terms of service.
If a payment fails, we will retry over the following days and notify you by email. If payment remains outstanding after a reasonable period, we may downgrade your account to the free plan or suspend access until the balance is settled.
You retain full ownership of all code, data, content, and other intellectual property you provide to Nexus or that is generated by AI agents working on your behalf. We do not claim any ownership over your inputs, outputs, or project data.
By using the Service, you grant Nexus a limited, non-exclusive, worldwide, royalty-free licence to access, store, process, and transmit your data solely for the purpose of providing the Service to you. This licence ends when you delete your data or close your account.
Nexus and all its underlying technology — including the software, algorithms, models, interfaces, designs, documentation, and trademarks — remain the exclusive property of Nexus AI Ltd and are protected by copyright, trade secret, and other intellectual property laws. Nothing in these Terms transfers any of those rights to you.
You may not copy, modify, create derivative works of, or attempt to replicate the platform or any part of it.
We take data protection seriously. Our Privacy Policy describes in full what personal data we collect, why we collect it, how we use it, and the rights you have over it. The Privacy Policy is incorporated into these Terms by reference.
In summary: we use your data to deliver the Service, we do not sell it to third parties, and we do not use your code or project data to train AI models.
Nexus enables you to deploy AI agents that autonomously produce code, documentation, configuration files, and other outputs. You should be aware of the following:
We work hard to keep Nexus running reliably. Our uptime commitments are as follows:
Uptime is measured as availability of the core API and dashboard, excluding scheduled maintenance windows. We will notify you of planned maintenance at least 48 hours in advance via the dashboard and/or email.
We are not liable for downtime caused by events outside our reasonable control, including outages from third-party AI providers, internet infrastructure failures, or force majeure events.
The Service is provided "as is" and "as available" without warranty of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
To the fullest extent permitted by applicable law:
Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by applicable law.
You agree to indemnify, defend, and hold harmless Nexus AI Ltd and its directors, officers, employees, contractors, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:
We reserve the right to assume exclusive control of the defence of any matter subject to indemnification by you, in which case you agree to co-operate fully with us at your expense.
You may cancel your account at any time from Settings > Account in the dashboard, or by emailing legal@nexus.ai. For annual or Enterprise contracts, please provide 30 days written notice. Upon cancellation:
We may suspend or terminate your account with 30 days written notice if we decide to discontinue the Service, with a pro-rated refund of any prepaid fees.
We may suspend or terminate your account immediately and without notice if:
If your account is terminated for cause, no refund will be issued for any remaining subscription period.
We may update these Terms as the Service evolves. When we make material changes, we will notify you by email at least 30 days before the changes take effect and post a prominent notice on the Service.
Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree, you should cancel your account before the effective date.
For minor, non-material changes (such as correcting a typo or clarifying existing language), we may update the Terms immediately without prior notice.
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) are governed by and construed in accordance with the laws of England and Wales.
You and Nexus AI Ltd irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or the Service.
If you are a consumer resident in another jurisdiction, you may also have rights under the mandatory consumer protection laws of your home country, which these Terms do not override.
If you have questions, concerns, or complaints about these Terms or the Service, please get in touch:
Nexus AI Ltd
Registered in England & Wales
Email: legal@nexus.ai
Web: nexus.ai
We aim to respond to all enquiries within 5 business days.